Shipping Costs

Postage & Delivery information.
We aim to dispatch all orders the following working day via Royal Mail.  The cut off time for same day dispatch is 11am GMT. 
For orders weighing 500g and over we will always use a tracked service.  Parcels being sent outside of the UK will be passed to Royal Mail’s overseas partners for delivery – more information here.
http://www.royalmail.com/personal/international-delivery/international-tracked-signed/its/delivery-partners
For small accessory orders which are not tracked we always obtain a proof of posting certificate. 
Once your order has been dispatched you will receive an email confirmation from us.  This email will contain a link which will allow you to download your invoice and track your parcel.
Our postage prices are based on order weight, the following table outlines costs for our most popular items.

Region UK EU and ROW UK UK EU North America ROW
Service First Class Airmail 1st Class 2nd Class Tracked Tracked Tracked 
Signed For Signed For  & Signed & Signed
Small Accessory (nozzle etc) £1.00 £3.50
1 x 500ml Chain Oil £4.75 £3.95 £14.00 £14.00 £14.00
Auto 3 Standard Kit £4.75 £3.95 £9.85 £5.00 Free
Auto 2 Deluxe Kit £4.75 £3.95 £14.00 £5.00 Free
Auto 1 Pro Kit £4.75 £3.95 £14.00 £5.00 Free

 

 

 Due to current postal restrictions please note that we are only able to send 2 x 500ml chain oil in each parcel to UK addresses and 1 x 500ml chain oil in each parcel to the EU and ROW.  Should you wish to order more oil, please contact us first to discuss postage options.
We do not ship to New Zealand, Singapore & South America but we have stockist there who will be able to assist you. For more details please visit our Stockist Webpage -
https://www.tutorochainoiler.com/pages/tutoro-stockists
If your location does not appear in our websites order form country drop down box, we may be able to arrange special courier delivery via DHL, please contact us for details.
Wherever possible, our packaging is recycled and recyclable, our packing beans are also compostable.